What to Expect During a Missouri Board of Nursing Investigation
When a Missouri nurse receives notice of a complaint, the immediate concern is often, “What happens next?” The answer is that once a complaint is filed, the Missouri State Board of Nursing (MSBN) begins a detailed and methodical investigation designed to determine whether the nurse violated the Missouri Nurse Practice Act. Understanding how this process works is the first step toward protecting your license and your career.
How Investigations Begin
Complaints may originate from many sources: a patient, a patient’s family, an employer, a coworker, or even law enforcement. In some cases, complaints are triggered by criminal charges or self-reporting requirements. Once the Board receives a complaint, it reviews it to ensure it falls within its jurisdiction. If so, the nurse is notified and asked to respond in writing.
This written response is critical. Too many nurses underestimate its importance and either fail to reply or provide a rushed explanation. Remember, your response becomes part of the permanent investigative record and may be referenced in later hearings.
The Evidence-Gathering Phase
After the initial review, investigators may collect a wide range of evidence, such as:
- Patient records and charts
- Medication logs
- Witness and coworker statements
- Employer incident reports
- Law enforcement reports (if applicable)
- Documentation of facility policies and procedures
The Board’s goal is to determine whether the nurse acted within professional standards or if the alleged conduct poses a risk to public safety.
Interviews and Evaluations
In some cases, investigators may request an in-person interview with the nurse. Nurses are often caught off guard by these requests and attempt to answer without representation. This is a mistake. Even minor inconsistencies can later be used against you. In other situations, the Board may require substance abuse evaluations, psychological assessments, or additional professional training to address concerns.
Possible Outcomes
At the conclusion of the investigation, the Board has several options:
- Dismiss the complaint if insufficient evidence exists
- Issue a private or public reprimand
- Place the nurse on probation with specific conditions
- Suspend the license temporarily
- Revoke the license entirely in severe cases
Each of these outcomes depends heavily on how well the nurse defends themselves during the investigative process.
Why Legal Counsel Is Critical
From the very beginning of the investigation, a Missouri nursing license defense lawyer ensures your rights are protected. Your attorney will help craft your written response, prepare you for interviews, and challenge weak or misleading evidence. Without representation, nurses risk unintentionally providing information that strengthens the case against them.
If you’ve been notified of a Missouri Board of Nursing investigation, don’t wait until the situation escalates. Call Sanger Law Office, LLC at (816) 520-8040 for a confidential consultation. Attorney Danielle R. Sanger has decades of experience defending Missouri nurses and can help safeguard your license and your future.